Support / FAQ

Contact Us

If you have any questions, feedback, or feature requests, please reach out by email: ckjoeld@hotmail.com

Where is my data stored?

User-created content such as projects, photos, and annotations is stored primarily on your device and is not proactively uploaded to any server controlled by the developer. Third-party services used by the App may process necessary technical or ad-related information depending on their function; see the Privacy Policy for details.

What happens to my data if I uninstall the App?

Uninstalling clears the App's own local data. If you previously enabled "Also save to photo gallery", photo copies in the system photo library will not be deleted as a result and must be managed or deleted separately through the system photo library.

Do I need to register an account to use the App?

No. Site Assistant currently does not require any form of registration, login, or account creation to use.

Are the photo annotation/dimension-line values accurate?

The photo annotation and dimension-line features are auxiliary tools for record-keeping and communication, not professional surveying, engineering design, or legally binding drawings. Actual dimensions and locations should still be confirmed against on-site conditions, official drawings, and professional judgment.

What does purchasing "Remove Ads Forever" do?

After purchase, ads within the App and the brand watermark added when sharing photos are removed. This is a one-time purchase processed through the official payment mechanisms of the Apple App Store or Google Play.

Does the App show ads?

Yes. The App uses Google AdMob to show banner ads and interstitial ads. Purchasing "Remove Ads Forever" removes these ads; see the Privacy Policy's "Advertising" section for details.